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Customers Bank

Personal and Commercial Banking
Banking solutions like checking, money markets and savings accounts, mortgages, and loans.


Customers Bank is a community bank with headquarters located in Phoenixville, Pennsylvania, that offers personal and commercial banking services from Washington, DC to Boston and Chicago.

As an FDIC member, Customers Bank’s deposits are insured by the Federal Deposit Insurance Corporation. It is also an equal opportunity lender that prides itself in delivering a high customer service level while charging low fees.

Community Banking

Customers Bank is committed to develop and support the communities they serve. With the mission of providing equal access to credit to all qualified applicants, they have a wide range of loans, investments, and services to meet low to moderate-income populations’ needs. As part of this commitment, they partner with community development financial institutions (CDFI), landlords, and other community developers to make mortgages more affordable and support small businesses to start and grow in their communities.

As part of this effort, Customers Bank also encourages its employees to volunteer their time and expertise to organizations that serve low and moderate-income communities.

Customers Bank Commercial Banking

For commercial banking products, Customers Bank provides commercial and industrial loans, cash management, small business loans, commercial and multi-family real estate loans, SBA government-guaranteed loans, and financing for leasing businesses and residential developers.

Commercial clients enjoy a Single Point of Contact service that gives them access to one team member who handles all their banking needs. Customers Bank also provides Concierge Banking Services to its retail clients to bring banking to them, when and where they need it.

Customers Bank Personal Banking

For consumer banking, Customers Bank provides savings accounts, checking accounts, money market accounts, certificates of deposit accounts (CDs), residential mortgages, and consumer loans. Additionally, they offer other digital banking products for consumers through their BankMobile Division, such as the checking account BankMobile Vibe. And the Ascent Money Market Savings Account, which is marketed by the Customers Bank Digital Banking Division.

Banking With Them

Ultimately, Customers Bank wants to provide outstanding excellent service. They support their high-touch personal or private banking with technology to make memorable banking experiences for their customers. Ultimately, Customers Bank wants you to succeed financially.

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Products and Services

Why Us

Excellent Customer Service

To help you succeed, enjoy a high-touch personal banking experience combines with the latest technologies.

Community Support

Support the bank's mission of developing the communities they serve and providing financing for community growth.

Personal and Commercial Banking

Access a wide range of banking products and services, either for your business or personal needs.


Contact Request

For Customers Bank customers that need assistance with Online Banking, they can reach Customers Bank by phone from 9am to 6pm ET, Monday to Sunday.

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This page’s information results from independent research by our editorial team, who does their best to reflect factual and accurate information about the financial institution and its products. Financial institutions are not responsible for the content posted on; visit the financial institutions’ website or contact it directly if you have any questions.

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