Carefully Select Your Realtor
On this dreary, rainy day, I invite you to curl up in a blanket listen to this true story about why you should be careful when you select your Realtor. Late in the summer, I went to a listing presentation for a woman I sort of knew - the neighbor of one of my friends. The homeowner had scheduled appointments with four different agents. Interestingly, only two of us showed up (can you believe two *didn’t* show up in this limping market?!) In any case, my interview went very well, or so I thought.
Two days later I saw another agent had listed the home. It was priced exactly where I told them it needed to be in order to sell quickly (but without giving it away). The staging I suggested was done. They listened to everything I said, yet still used the other agent. I asked the seller for feedback so I’d know what to improve for my next listing appointment. They had absolutely no criticism of me, but said they just “clicked” more with the other agent.
Two months later, I got a phone call from the seller’s neighbor (my friend) asking for MY advice. Apparently the other agent was nothing short of a disaster. They closed, but just barely and at a great personal cost to the seller and the seller was in her kitchen crying uncontrollably looking for help*. So let’s have a short pop quiz** on the situation they faced:
1. When you’re selling your house for the first time, you interview the agent and ask:
A. How long have you been a Realtor?
B. How many listings have you sold?
C. If you’re new, do you have an experienced agent helping you?
D. All of the above.
2. When you’re selling your house, you interview the agent and ask:
A. Do you provide flyers for an information box in my front yard?
B. Do you return phone calls?
C. Do you return email?
D. All of the above.
3. When you’re selling your house, you interview the agent and ask:
A. Do you know what a HUD or settlement statement is?
B. Do you have referrals from past clients?
C. Do you have referrals from other agents?
D. All of the above.
4. When you get an offer, you should:
A. Go over the contract carefully - not just the highlights of how much and when - because you’re legally bound to it once you sign.
B. Ask the agent what your rights are if it doesn’t close when specified.
C. Ask that you retain possession of the home for at least two days after closing (possession with delivery of deed, funding, and two days) so that you don’t pack everything in a truck that is parked in your driveway for 14 days … forcing you to both pay $1500 extra for truck rental and sleep on the floor because your beds are loaded.
D. All of the above.
Clearly the sale didn’t go well. I should have felt vindicated for losing the listing when my friend told me the seller admitted they should’ve chosen me, but I didn’t. I just felt sad for these first-time home sellers and hope that next time they move, they’ll learn from their horrible experience.
*I suggested they contact the agent’s broker if they had a serious concern.
**If you answered D. All of the above, then you get an “A” on the quiz.




