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Increase The Chances That Your Home Insurance Claim is Paid

Tornado damage in Hugo, MinnesotaImage via Wikipedia

There are lots of ways that insurance companies can try to avoid paying out claims. Everything from flood damage to papers that you sign without looking at them can lead to complications from getting your home insurance claim paid during a natural disaster. Consumer Reports offers these steps to helping you get what the insurance company owes you:

  1. Make a list of your possessions: This is better done ahead of time. A home inventory stored in a safe place (like Google docs) that can be accessed from anywhere is helpful. Even better if you have photos.
  2. Document the damage: Make sure to take pictures of the damage.
  3. Document your efforts to mitigate it: After you have taken pictures of the damage, make efforts to mitigate it, such as running a fan to prevent mold growth and using tarps. Take pictures of your efforts and save receipts from related expenses.
  4. Document contact with your insurance company: Write down the time and date you have had meetings, on the phone or in person, with insurance agent, adjusters and customer service personnel. Note what was discussed and who you spoke with. Also, note any missed appointments and untoward behavior.
  5. Watch out for the paperwork: Some companies will ask you to sign for an “upfront” payment. Before adding your signature, double check to make sure that this isn’t also a final payment. That could cause problems. Also avoid signing anything that indicates that your home damage is all from floods.
  6. Consider a public adjuster: This is someone you hire. You might have to pay 10% of the insurance payout, but you usually get more out of the company — especially if the company is balking at your claim. You want to make sure that any adjuster that comes (even the insurance company adjuster) has the proper credentials. And make sure that you get a copy of the report.

Having back up information and good documentation can help you if you want to prove your case.

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One Response to “Increase The Chances That Your Home Insurance Claim is Paid”

  1. [...] the more important things you need to do to protect yourself from problems when it comes to making claims on your homeowners insurance for damaged property is to have a list of items in your home. This way, you will have documentation [...]

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