Get it in Writing
Whenever you’re dealing with any sort of financial transaction you need to be sure that you get the terms of the deal in writing. If your loan officer guarantees you a certain interest rate, get it in writing. If a collection agency accepts the terms of a balance settlement, get it in writing. If you lend $500 to your brother and you both agree to a certain schedule for payments, get it in writing.
In other words, get everything in writing.
A verbal agreement may seem like a sufficient contract, but if you ever have to go to court because of breach of a verbal contract things can get tricky. Unless you have everything in writing, signed by everyone involved, it becomes a “he-said, she-said” situation. Yes, it may feel a little awkward to request the terms of every financial deal documented, but ultimately it’s the smart way of doing business.
It’s a sad fact, but it’s true: Sometimes loan officers and customer service representatives don’t tell the truth. More often than not it’s just a matter of them simply making a mistake and not an attempt at being malicious. For example, the representative you speak to at your bank might think that you qualify for a certain interest rate when in fact you qualify for a higher one, and unless someone contacts you to clear up the mistake you won’t realize the higher interest rate until you’re signing your loan documents. By then you might be so wrapped up in the process that you don’t notice the higher interest rate at all.
A signed financial document is powerful. It proves the terms of whatever agreement you have, and can also protect you if you have to go to court over an issue. Suppose you pay off a loan, but never request documentation or don’t hold on to the documentation you receive. A month down the road you get another statement requesting the regular monthly payment. If you had the documentation you could easily fax it over to the lender and they would quickly realize their mistake, but without the paperwork it’s your word against the lender.
Always get it in writing, no matter what the financial agreement. You’ll be immensely glad you did if you find yourself needing to prove the terms of the agreement.



